UKOpenText Content Server consultancy, upgrades and support
Content Server is where documents and records live, are found and are kept for the right period. We implement it, upgrade it, set up records and retention, and support it.
What we do in Content Server
Implementation
Information architecture, metadata, permissions, Business Workspaces and integrations, designed around how your teams work.
ImplementationUpgrade & migration
Version upgrades and migrations from file shares or other repositories, with history, metadata and permissions intact.
Upgrade & migrationRecords & retention
Classification, retention schedules, legal holds and defensible disposal for UK GDPR, EU GDPR and sector rules.
Records & retentionManaged support
Administration, monitoring, user support and release updates on a monthly plan.
Managed supportContent Server works best when it is connected
OpenText connects Content Server with the business applications people already use. We design those links so content is captured once and governed everywhere.
Common integrations
- Microsoft 365, Teams and Outlook
- SAP, through OpenText Extended ECM for SAP
- Salesforce and other line-of-business systems
- Exstream, to archive exactly what customers were sent
What that gives you
- One governed copy instead of attachments everywhere
- Records rules applied automatically, not by memory
- Faster answers to audits, complaints and subject access requests
- A single place to search across cases, customers and contracts
Common questions
Is Content Server the same as Extended ECM?
Content Server is the core repository. Extended ECM builds on it with Business Workspaces and integrations into applications such as SAP, Microsoft 365 and Salesforce. We work with both.
Can you help us move off file shares or SharePoint sprawl?
Yes. We plan what to move, what to archive and what to dispose of, then migrate with metadata and permissions mapped properly.
Do you support Content Server in the cloud?
Yes. We work with on-premises installations and OpenText's cloud and managed offerings, and we can help you compare the options.
Talk to a specialist
Tell us what you run and what is not working. We aim to reply within one working day.
Start a conversation
Tell us your platform, version and what you need. A specialist will reply, not a sales team. The first 30-minute call is free and without obligation.
Send an enquiryor email enquiries@thebentech.co.uk
