UKOpenText Exstream and Content Server specialists for the UK and Europe
We upgrade, migrate and support the platforms behind your customer documents, and prove the output still matches before anything goes live.
- Insurers, banks and public bodies
- Clear scope before work starts
- Work stays in your environments
Pick the release you run today and we will show the usual next step and where to start. Running both Exstream and Content Server? Start with whichever is closest to end of support.
Not sure? Start with a Health CheckPlan a direct or staged move to a current OpenText Communications release. We start with an inventory and an old-against-new output comparison.
Upgrade & migrationCheck where you sit on OpenText's support lifecycle, then pick a target release on evidence: infrastructure, features and how much change your templates can take.
Which version?A phased migration from StreamServe to Exstream, including SAP-triggered output, with each phase proven before the next starts.
StreamServe migrationManaged support for fixes, change requests and releases, plus accessible PDF output for the European Accessibility Act.
Managed supportUpgrade paths, OTDS and directory set-up, and retention you can evidence to an auditor.
Content ServerA fixed-scope Health Check tells you your version, support position and next step, in writing.
Health CheckTwo platforms, one specialist team
OpenText's platforms for customer communications and enterprise content, and how they work together.
OpenText Exstream
Every letter, policy and statement your customers receive: accurate and easy to understand.
- Upgrade & migrationCurrent releases, StreamServe and older Exstream, output proven to match.
- Template designClear, accessible, multilingual and easy to maintain.
- Communications Server & workflowBatch, on-demand and interactive, in every channel.
- Accessible PDF outputTagged PDF/UA for the European Accessibility Act.
- Managed supportFixes, changes and tuning, with agreed response times.
OpenText Content Server
One governed home for documents and records, kept for exactly as long as needed.
- ImplementationStructure, metadata and permissions built around how you work.
- Upgrade & migrationNew versions or other repositories, history kept.
- Records & retentionRetention, legal holds and evidenced disposal.
- Managed supportAdministration, monitoring and user support, monthly.
The rules your documents now have to meet
Your CCM and ECM platforms are where you meet them.
- 31 Jul 2023UK
FCA Consumer Duty
Customers must understand what you send.
FCA Consumer Duty - 17 Jan 2025EU
DORA
EU financial entities must manage and test ICT risk.
DORA - 31 Mar 2025UK
UK operational resilience
UK firms must stay within impact tolerances for important business services.
UK operational resilience - 28 Jun 2025EU
European Accessibility Act
Consumer banking documents must be accessible.
European Accessibility Act - OngoingUK · EU
GDPR
Keep personal data no longer than needed.
GDPR
A summary for orientation, not legal advice.
Recent OpenText projects
Clients are not named.
Exstream upgrade and rebrand
Templates migrated and output compared before go-live. Exstream 16 was the supported target at the time of the project.
Statements in Spanish
Built and maintained in Exstream, 2022 to 2025.
Content Server upgrade
Upgraded on a planned path, with directory services set up.
Built for regulated, high-volume work
Banking & financial services
Statements, notices and onboarding packs: accurate, accessible, on time.
BankingWhat you receive at each stage
Every stage ends with something you can keep, check and share internally. How we work with you
Assess
A written review of your platform, templates and risks.
Plan
A prioritised roadmap with costs, risks and acceptance checks.
Deliver
Tested change plus an evidence pack you sign off.
Support
A runbook and managed support to keep it healthy and current.
OpenText Health Check
A fixed-scope review with a written report you can act on.
- Version, support status and upgrade path
- Template and content quality, including accessibility
- Performance, security and resilience risks
- A prioritised list of quick wins and bigger changes
Start a conversation
Tell us your platform, version and what you need. A specialist will reply, not a sales team. The first 30-minute call is free and without obligation.
Send an enquiryor email enquiries@thebentech.co.uk
