Compliance · UK & EU

GDPR retention and records management for your content

Both regimes require you to keep personal data only as long as you need it, protect it, and act on people's rights. Content Server is where much of that data lives.

At a glance

The essentials

Which lawUK GDPR with the Data Protection Act 2018 in the UK, and the EU GDPR for EU operations and EU residents
Key principlesStorage limitation, data minimisation, integrity and confidentiality, and accountability
RightsAccess, rectification, erasure and others, usually within one month of a request
RegulatorsThe ICO in the UK, and the data protection authority of each EU member state
What it means

For your documents and content

Content

  • Retention periods applied to every record type
  • Disposal that actually happens, with evidence
  • Personal data findable across cases and customers

Communications

  • Only the data each document needs
  • Secure delivery channels and suppression
  • A record of what was sent, kept for the right period
How we help

What we do about it

Retention & disposal

Records rules in Content Server, with holds and approval steps, so disposal is defensible.

Records

Find & respond

Metadata and search set up so subject access and erasure requests can be answered quickly.

Implementation

Archive what was sent

Exstream output archived to Content Server with its own retention rules.

Workflow
A summary for orientation, not legal advice. We work alongside your compliance and legal teams.
Next step

Talk to a specialist

Tell us what you run and what is not working. We aim to reply within one working day.

Start a conversation

Tell us your platform, version and what you need. A specialist will reply, not a sales team. The first 30-minute call is free and without obligation.

Send an enquiry

or email enquiries@thebentech.co.uk

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