CCM · Communications Server & workflow

Exstream Communications Server: batch, on-demand and interactive output

We design and tune how Exstream runs: batch, on-demand and interactive, connected to your core systems, print partners, email and archive.

Scope

What we design and build

Batch

High-volume runs for statements, renewals and annual notices, sized to fit your processing window.

On-demand

Single documents called from policy, banking or case systems in seconds, through services and APIs.

Interactive

Agent-edited correspondence with controlled free text and approval steps.

Channels

Print streams for your print partner, PDF, email and SMS, with suppression and channel preferences respected.

Integration

Feeds from core platforms such as policy administration and SAP, and from data warehouses.

Archive

Copies of what was sent stored in Content Server or your archive, so you can show exactly what a customer received.

Operations

Running it well

Performance & resilience

  • Profiling and tuning of slow jobs
  • High availability and recovery design
  • Monitoring and alerting your operations team can act on

Control

  • Release and deployment process across environments
  • Job documentation and runbooks
  • Clear ownership between IT, operations and the business
Next step

Talk to a specialist

Tell us what you run and what is not working. We aim to reply within one working day.

Start a conversation

Tell us your platform, version and what you need. A specialist will reply, not a sales team. The first 30-minute call is free and without obligation.

Send an enquiry

or email enquiries@thebentech.co.uk

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