CCM · OpenText Exstream (OpenText Communications)

OpenText Exstream consultancy, upgrades and support

Exstream, now part of OpenText Communications, produces the letters, policies, statements and notices your customers rely on. We upgrade it, design for it, run it and support it.

Services

What we do in Exstream

Upgrade & migration

Move to a current, supported release, or bring StreamServe, HP Exstream and Command Center estates onto current OpenText Communications.

Upgrade & migration

Template design

Templates that are clear, accessible and multilingual for customers, and easy for your team to change safely.

Template design

Communications Server & workflow

Batch, on-demand and interactive output, integrated with your core systems and print, email and archive channels.

Communications Server

Managed support

A named team for fixes, change requests, releases and tuning.

Managed support

StreamServe migration

Move StreamServe projects and SAP-triggered output onto current OpenText Communications.

StreamServe migration

HP Exstream & Command Center

Bring HP-era Exstream applications and Command Center jobs onto a current release.

Legacy migration

Accessible PDF output

Tagged PDF/UA and HTML output for the European Accessibility Act and Consumer Duty.

Accessible PDF
What we often find

Common reasons teams call us

Platform

  • An older Exstream release, or a StreamServe or HP Exstream estate nobody wants to touch
  • Uncertainty about which release to move to, and whether to stay on-premises or go to the cloud
  • Batch runs that are slow, fragile or depend on one person
  • Little or no automated way to prove output is unchanged after a change

Documents

  • Hundreds of templates with copied logic, so small changes take weeks
  • Letters that customers, and sometimes staff, find hard to understand
  • PDFs that screen readers cannot use, which may not meet applicable accessibility requirements
  • New EU markets or languages that the current set-up was never designed for
FAQ

Common questions

Is Exstream now called OpenText Communications?

OpenText now presents Exstream under the OpenText Communications name. Many teams still call it Exstream, and so do we. The services on this page cover both.

Do you work on-premises, in the cloud or both?

Both. We work on server-based Exstream and on OpenText's cloud offerings, and we help you decide which route suits your organisation.

Can you work alongside our in-house team?

Yes. Most of our work is alongside internal CCM or IT teams. We can lead a project, add capacity or provide second-line support behind your team.

Do you work across the EU as well as the UK?

Yes. We are UK-based and work with clients across the UK and Europe.

Next step

Talk to a specialist

Tell us what you run and what is not working. We aim to reply within one working day.

Start a conversation

Tell us your platform, version and what you need. A specialist will reply, not a sales team. The first 30-minute call is free and without obligation.

Send an enquiry

or email enquiries@thebentech.co.uk

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