At Benevolence Technologies, we pride ourselves on delivering exceptional results for our clients through our expertise in OpenText professional services and upgrade solutions. Here are some case studies highlighting how we have helped organizations unlock success and achieve their business goals:
A global Insurance Provider faced challenges with outdated versions of OpenText solutions, resulting in inefficiencies, compliance risks, and limited capabilities for customer communication management.
Benevolence Technologies conducted a comprehensive assessment of the organization's existing OpenText environment and developed a tailored upgrade strategy to transition to the latest versions of OpenText solutions. Our team managed all aspects of the upgrade of their OpenText Exstream platform from 8.0 to 9.5 version brought in with the communications server and also including infrastructure setup, application migration, and user training.
The Insurance Provider company successfully upgraded to the latest versions of OpenText solutions, enabling it to streamline processes, enhance compliance, and improve customer communication management. The organization experienced increased efficiency, reduced risks, and enhanced capabilities for delivering personalized and timely communications to customers.
A healthcare provider struggled with huge patients data, leading to inefficiencies in document management, compliance issues, and difficulties in accessing critical patient information.
Benevolence Technologies conducted a thorough assessment of the organization's OpenText environment and developed a comprehensive upgrade plan to migrate to the latest versions of OpenText solutions. Our team managed the entire upgrade process, including data migration, application setup, and user training.
The healthcare provider successfully upgraded to the latest versions of OpenText solutions, improving document management efficiency, enhancing compliance with regulatory requirements, and enabling seamless access to critical patient information. The organization experienced increased productivity, reduced errors, and improved patient care outcomes.
A retail giant faced challenges with outdated OpenText solutions, resulting in inefficiencies in marketing campaign management, limited customer engagement capabilities, and difficulties in managing product information.
Benevolence Technologies conducted a detailed assessment of the organization's OpenText environment and developed a customized upgrade strategy to transition to the latest versions of OpenText solutions. Our team managed the upgrade process, including infrastructure setup, application migration, and user training.
The retail giant successfully upgraded to the latest versions of OpenText solutions, enhancing marketing campaign management capabilities, improving customer engagement, and streamlining product information management processes. The organization experienced increased sales, improved customer satisfaction, and enhanced brand loyalty.
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